About Option 1 Auto Service - Portage - Auto Repair
Reviews for Option 1 Auto Service - Portage - Auto Repair
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Option 1 Auto Service is a well-regarded auto repair facility located on Westnedge. They offer a full range of services, including brake repair, alignment, oil changes, engine repair, air conditioning service, alternator repair, tire service, transmission repair, and more. Customers praise the shop's friendly and professional staff, particularly the manager Corey, who is known for his helpfulness and commitment to providing excellent customer service. Reviewers highlight the shop's quick turnaround times, honesty, and willingness to work with customers to find the best solutions and prices. They are a trusted choice for car repairs, particularly for those seeking a reliable alternative to larger chain repair shops.
Great service at Option1 on Westnedge. Corey - manager was awesome working on two of our vehicles - Nissan/Truck and Toyota/Avalon having both vehicles in and out in two days. Awesome job! Will bring all vehicles here from now on. Thanks!
Corey and the other mechanics always take great care of us when we need to use their services. Honest & upfront, and always working to get us the best price possible on parts for our vehicle. I would recommend this place to anyone needing repairs period, but especially if you’ve felt frustrated with those other chain options up and down Westnedge. Option One will take great care of you because they actually care about their reputation and the work they do.Services: Steering & suspension repair
My daughter goes to Western in Kalamazoo and I live in Grand Rapids..Her car wouldn’t start and we towed it to Option 1, not knowing anything about their experience but were referred by RNR tire. Corey helped us as we were in a panic and she had school and work. They figured out what was wrong fast and fixed it and also had a few other things needed to be attended to and we are SO GRATEFUL for Awesome customer service by Corey and the fast repair from Option 1!!