Waste Management

Jun 2024

This is one of the worst companies I’ve ever had to deal with. They are constantly skipping our garbage pick up and at this point, we know it is intentional the garbageman simply just don’t feel like picking it up some weeks and when you try to get a hold of them, nobody cares. They’ll tell you how sorry they are and they’ll get out there right away to get it but they never do. For now on I will also be advising everyone I know not to use this company.

Jun 2023

THE WORST CUSTOMER SERVICE I HAVE EVER ENCOUNTERED. Couldn't clealy give details on bill...didn't even FIND the bill in my name ! Told me recycling was " Mandatory " in Waterford . Later I heard from neighbors who don't have a recycling bin that is not true. Denied that they told me that it was mandatory and still charged me. And don't get frusterated about the conversation ( or lack of ) on the phone over their incompetence, they'll just get defensive, after you're trying to defend yourself. HORRIBLE!!! They ONLY get away with it because they know there's no competition. YET!

Jun 2022

Do not use this company!!! Their recycling truck crashed into my mailbox, cracked it off the pole and they will not take responsibility for this. Not to mention, after they do their "investigation" to ensure they are actually liable, they are not going to fix our mailbox just compensate us for a new mailbox. So ridiculous!! So, we can go without a mailbox for 30-45 days while they investigate and then they will write us a check? So, we are left to now find a company to come and recent a new mailbox pole into the ground and install a new one? All for the $40 they will give us for a new mailbox? Not to mention the fact that they have not addressed the integrity of...read full review