About Trinity Health IHA Medical Group, Primary Care - Plymouth
Trinity Health IHA Medical Group, Primary Care is a convenient and caring medical facility located close to home. Patients appreciate the helpful and friendly staff, including doctors and nurses, who listen carefully and provide thorough checkups. The practice offers good service, with a smooth process from check-in to examination, and recent updates include ample parking and a positive visit experience. While most reviews highlight the quality of care, some note that appointments can take a long time, often exceeding the scheduled time by 10 to 20 minutes or more. The clinic has also introduced billing options that do not require copays, with payment plans available for those who need assistance. Overall, the practice is valued for its caring staff, convenient location, and patient-focused approach, making it a preferred choice for primary care needs.
I really like the Drs here. But come prepared to WAIT a long time. Like an hour beyond your appointment time. Even when you arrive the additional 20 mins early they request. Been coming here for decades. Drs are good but just know going in appointments take a long time.
The top parking lot is open again no construction so ample spots to park. As of 2023- Update Now I see Dr.Deborah Weener here. Visit experience is still very good. I show up at appt time. Wait for 10 mins max after check-in then be ushered into the fold, check my weight ushered into an exam room where the nurse updates all my info. Then wait 10-15 mins for Dr. to show up, after a comprehensive checkup I leave. All very good service. NOW IHA has started a practice, you dont even have to pay a copay. They just bill you. And if you cant pay the bill, there is access One that will setup a payment plan as to what you can afford. So everyone is happy.
Absolutely LOVE Dr. Shrock and Dr. Gillman, but they have zero openings for appointments. I've had my appointments cancelled and they try to reschedule months out. You will never be able to schedule an appointment the same week so if you're sick and need medical help they will not accommodate you. Staff is lovely, they are just extremely overbooked at all times.