About Stevens Disposal & Recycling
Stevens Disposal & Recycling is a highly regarded waste management company that provides exceptional service to its customers. The employees are described as friendly, hardworking, and dedicated, often waving and honking at customers, especially young children, which brings them joy. The service is consistently punctual and customer-focused, with the staff handling even the heaviest of trash containers with ease and no complaints. Customers express their satisfaction with the company's performance and quality of service, and highly recommend Stevens Disposal & Recycling to the community.
I don't normally leave reviews, but Katie in customer service.....wow. That sultry seductive voice. It all started on a wonderful spring morning. A little chill in the air as the day began. My warm coffee and the heated seats set the tone for what was to come. I was going through a change in life. One magnificent faze to another. New home, new beginning, new Katie to handle the change over. When I called and she answered I knew my life was on a new trajectory. Katie had that certain something, a sultry calm demeaner that let me know she could handle anything. As we discussed what was to unfold, Katie had that calm confidence that ran chills down my spine....read full review
Multiple times now, they've neglected to send me a quarterly invoice in the mail and then charged me $5 for their mistake. In nearly 30 years of paying bills, this is the only company that I've ever missed a payment for and it's because they either forgot to send me a bill, or because their cheap little postcards are getting lost in the mail truck or confused with mass mailings and delivered to the wrong address. Either way, it's their fault, yet they make money off of it.
I've also had a few issues with their drivers over the 10 years I've used their services, and it was like pulling teeth to get them resolved, but since service has been relatively consistent,...read full review
Finally got a consistent driver. It took close to a year but now my garbage is getting picked up at a consistent time. He even puts our trash can in to the grass, off the driveway so we can back out of the driveway without having to move the can right away. He never throws it or lets it lay on the ground. Also, after he empties it, faces it sideways, giving indication that he has picked up. I like those little courtesies. I see you guy and appreciate you! He seems solid and dependable. Please, do not leave us, sir! I wish I knew your name so I can call your good deeds out, properly. This man needs a raise! 9775 Plank Road, Clayton.