About Hiemstra Optical, Paw Paw, MI
Hiemstra Optical in Paw Paw, MI, is a well-known optical business that has been serving the community for over 50 years. The staff focuses on providing thorough eye exams and carefully double-checks every lens prescription for accuracy. They offer a wide selection of frames and specialize in helping customers find the right fit. Free cleaning, adjustment, and tightening of glasses are also available. The business provides on-site minor repairs and offers evening and Saturday appointments to accommodate customers' schedules. Customers appreciate the minimal wait time and friendly, helpful employees. The medical staff, including the experienced owner, are known for their expertise. Recent reviews highlight positive experiences with prompt service, a good selection of eyewear, and staff who are personable, though some mention less friendly interactions with certain staff members. Overall, Hiemstra Optical remains a trusted choice for eye care and eyewear needs in Paw Paw.
I’ve been going here for years and have been quite pleased with the care I have received. Make sure that if you are getting a medical eye exam, such as a diabetic eye exam, that you know what your medical insurance will cover as vision insurance may not cover that.
Dr. Pelton diagnosed my glaucoma a day before I left for the winter in Florida. He put me on meds immediately and the office staff found a glaucoma specialist in Florida who accepted my insurance. They called a couple of weeks later to make sure the referral had gone through and to ask if meds were working. I’m so appreciative of their thoroughness and care. Thank you Dr Pelton and Kelsey!
I am a new patient, so do not have much to base my review on. Other than the fact that they got me right in, treated me well, gave me options, did not try to upsell me, and had the best selection of eyewear. Everyone there was very personable!