We had a septic backup flood part of our basement last week and I was in a panic. I called Recovery Solutions late at night and their emergency water cleanup team was at my door fast, working tirelessly until 1 AM to stop water spread and prevent any potential mold growth.
I also had a plumber there from another company and they coordinated seamlessly to ensure my basement flood restoration was stabilized for the night.
These guys took detailed photos and managed all the documentation I needed for my insurance claim, even working directly with the insurance company.
The technicians left my basement cleaner than it was before the septic backup recovery, with top-notch customer service!!
5 stars and I definitely would recommend.
About Recovery Solutions
Recovery Solutions is a trusted professional company specializing in water damage cleanup, mold remediation, and reconstruction. The company is experienced and well equipped to handle significant water damage, with dedicated teams of 1-4 persons who do specific parts of the overall process. They have an array of specialized equipment to deal with water damage and mold remediation, plus the deconstruction and re-construction of the affected area. The entire process is managed and coordinated by one of the company's owners who is very experienced.
Customers describe the team as quick to start work, communicative, knowledgeable, and thorough. One customer noted that while another local service provider asked them to wait 2 days, the team stopped by within 2 hours and found water absorption 3-4 feet up the drywall. Within 36 hours of the call for help, the demo crew had removed the affected carpet and pad along with all of the soaked drywall. The water mitigation took about 4 days with daily checks to verify the process and final results.
The reconstruction process flowed smoothly and was well coordinated with home owners insurance. The job was completed as said, and everything was restored to its original place. The workman treated the house like it was their house, and the room was ready to use when they left. Communication and transparency were top notch, and the team went above and beyond. Customers highly recommend Recovery Solutions and consider it their go-to for any future work.
Reviews
In March of 2025, our apartment house sustained massive damage from a fallen tree during a rainstorm. Before work could commence, we had a second tree fall on the house. We needed an experienced company who was knowledgeable and able to negotiate with our insurance company in order to get a fair settlement. Our insurance agent recommended Recovery Solutions since he had a good working relationship with them. Recovery Solutions walked us through the whole process. The project took longer than we had hoped, but this often happens with large claims of this nature. We had a few bumps along the way but Aaron, who took over managing the project was great to work with. He was… read full review
This was our first, and our last I hope, time dealing with significant water damage. Our shower had to be gutted and completely rebuilt. Recovery Solutions is experienced and well equipped to handle this. They have dedicated teams of 1-4 persons who do specific parts of the overall process. They also have quite an array of specialized equipment to deal with water damage and mold remediation + the deconstruction and re-construction of the affected area. The entire process is managed/coordinated by one of the company's owners who is very experienced. If you're thinking of handling the logistics of such a project yourself, you might want to rethink that. There are… read full review
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Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Location
1177 Lincoln Road, Allegan, MI 49010
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