About North Winds Heating & Cooling Inc
North Winds Heating & Cooling Inc. is known for its quick and professional service. Technicians quickly diagnose issues and often have replacement parts ready. Customers value the clear explanations and friendly attitude of the staff. Many recommend North Winds as their go-to for heating and cooling needs, sharing positive experiences and the technicians' knowledge. The crew is extremely polite and professional, with technicians like Justin and Gavin demonstrating helpful and caring attitudes. They take time to explain services and suggest equipment improvements when asked. Customers appreciate the prompt emergency help that can be life-saving, such as when a technician identified dangerous levels of carbon monoxide and replaced an old furnace quickly. Recently, Allan performed a pre-season furnace check, showing friendliness and professionalism while helping renew a maintenance agreement and answering questions about adding a whole house humidification system. Justin has also been praised for his friendly, professional maintenance checks on A/C units and surge protector installations, especially during severe storms. Justin's thorough reviews and clear explanations continue to impress customers. Jon, another technician, provided helpful and knowledgeable service during a furnace maintenance check, answering questions and planning future A/C checks. North Winds installed a furnace and air conditioning system about 20 years ago when the house had an electric backup heat pump, and over the years, their professionalism, analysis, and quality service have kept the system running smoothly. In 2015, when the A/C stopped working after over 15 years, North Winds promptly replaced it within four days, demonstrating their commitment to customer satisfaction. Customers consistently highlight the company's high-quality products and service, as well as their reliability and expertise. Overall, North Winds Heating & Cooling Inc. is trusted for caring, efficient service that keeps homes safe and comfortable.
The blower on my furnace failed to start up on Saturday night. Left a request for service on North Winds website. Got a call first thing Monday morning and set up an appointment for Tuesday. Cody showed up by 10 am and had the issue found and fixed in less than 2 hours. He clearly explained the problem and laid out possible solutions, answering all my questions with patience and courtesy. Thanks Cody! Made the rest of the 90+ degree day bearable.
He knows what he doing seems like A/C is working
Great job, thank you!