Crew is extremely polite and professional! Today Justin serviced my furnace and demonstrated a very positive and helpful attitude! I highly recommend North Winds! Thank you!
About North Winds Heating & Cooling Inc
North Winds Heating & Cooling Inc. is known for its quick and professional service. Technicians quickly diagnose issues and often have replacement parts ready. Customers value the clear explanations and friendly attitude of the staff. Many recommend North Winds as their go-to for heating and cooling needs, sharing positive experiences and the technicians' knowledge. The crew is extremely polite and professional, with technicians like Justin and Gavin demonstrating helpful and caring attitudes. They take time to explain services and suggest equipment improvements when asked. Customers appreciate the prompt emergency help that can be life-saving, such as when a technician identified dangerous levels of carbon monoxide and replaced an old furnace quickly. Recently, Allan performed a pre-season furnace check, showing friendliness and professionalism while helping renew a maintenance agreement and answering questions about adding a whole house humidification system. Justin has also been praised for his friendly, professional maintenance checks on A/C units and surge protector installations, especially during severe storms. Justin's thorough reviews and clear explanations continue to impress customers. Jon, another technician, provided helpful and knowledgeable service during a furnace maintenance check, answering questions and planning future A/C checks. North Winds installed a furnace and air conditioning system about 20 years ago when the house had an electric backup heat pump, and over the years, their professionalism, analysis, and quality service have kept the system running smoothly. In 2015, when the A/C stopped working after over 15 years, North Winds promptly replaced it within four days, demonstrating their commitment to customer satisfaction. Customers consistently highlight the company's high-quality products and service, as well as their reliability and expertise. Overall, North Winds Heating & Cooling Inc. is trusted for caring, efficient service that keeps homes safe and comfortable.
Reviews
We get professional, caring service. Their service team takes time to let us know what services they are providing and to recommend equipment improvements when we ask. We just had our furnace serviced because we purchased their service plan. Kavin and trainee Allen explained which types of furnace filters we might like. All good, as far as we are concerned.😊
I have nothing but extreme gratitude and thanks for Northwinds Heating and Cooling, and to Gavin, Willis and Chaase. These gentlemen may have very well saved my family's life. My furnace had been acting up lately and I had been getting awful migraines for the last 2 weeks, and my husband had been getting them for a few days and my son was feeling off. Gavin came after hours for an emergency appointment because our furnace was not putting out any heat, and informed us that our furnace was reading 500ppm of carbon monoxide, and anything over 100ppm is unsafe. The furnace was old and needed replacing and we are expecting single digit temps in a couple of days. The Northwinds crew had a brand new furnace installed the very next day, 100% complete, all in less than 24 hours. I cannot thank you all enough for expediting this serious matter and not only getting us heat during extremely cold temps in record time, but more importantly removing a potentially fatal situation for us. Had this not been done we may not be here. You have customers for life. THANK YOU!
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Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Good to know
- online estimates
- on-site services
- accepts credit cards
Location
2861 Jolly Road, Okemos, MI 48864
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