About B. Franck RV Service
B. Franck RV Service offers a range of RV repair services with a focus on customer satisfaction. Many customers have praised the company for its excellent service and helpful staff. Klarissa, a representative, has been highlighted for her willingness to assist with ordering parts and coordinating repairs, which made the process smoother for customers who had previously faced difficulties with other service providers. Technicians Brian and Mike have also received positive feedback for their efficient work, particularly in installing air conditioning units and addressing other repairs like refrigerators and wheel bearings. However, there have been some concerns regarding communication and timelines. One customer experienced delays in getting their camper dewinterized and felt that they were not adequately informed about the progress. Despite this, the overall sentiment is that B. Franck RV Service provides superior customer service and quality workmanship, making it a recommended choice for RV repairs. Many customers express they would return for future repair needs, reflecting a generally positive reputation in the RV service community.
Excellent service on our camper. Arrived on date they said they would and fixed two problems.We now have water and no leak and our air-conditioning. Thanks so much.