About Pro Quality Flooring
Pro Quality Flooring is a family-owned business based in Michigan, operating since 1985 and serving southeast Michigan. Located in Macomb, the company offers a variety of floor coverings including carpet, wood, laminate, vinyl, tile, rugs, remnants, moldings, and transitions, along with neutral floor cleaners and sliding chair protectors. Customers have praised Pro Quality Flooring for their exceptional service and professionalism. One customer shared their experience with a Congoleum floor installation in June 2020, noting that the company addressed grout issues and defects at no charge. When further defects arose, Fred from Pro Quality worked with Congoleum to replace the floor at a minimal cost to the customer, showcasing the company's integrity and commitment to satisfaction. Another satisfied customer highlighted the wonderful experience they had during a kitchen renovation, emphasizing the knowledge and trustworthiness of Fred and Nancy, as well as the helpfulness of the installer, Ryan. Overall, Pro Quality Flooring is highly recommended for their reliable service and quality products.
We had a Congoleum floor installed in June of 2020. This floor required grout; I picked the floor. Between 2020 and 2021 we had Pro Quality flooring out a couple of times to fix some grout and other defects, all done at no charge. Finally in the fall of 2022 I contacted Fred at Pro Quality to tell him the floor tile had developed some defects and sent him photo's. Fred reached out to Congoleum who in turn replaced our floor with another of their products. As this new floor was more expensive, I was only charged the difference in the cost from the original floor and not charged for labor. Thank you Fred for your patience, integrity and professionalism. I highly recommend...read full review
We had a Congoleum floor installed in June of 2020. This floor required grout. I picked out the floor. Between 2020 and 2021 we had Pro Quality flooring out a couple of times to fix some grout and other defects, all done at no charge. Finally, in the fall of 2022 I contacted Fred at Pro Quality to tell him the tile had developed some defects and sent him photo's.Fred contacted Congoleum who in turn replaced our floor with another Congoleum product. As this new floor was more expensive, I was onlycharged the difference in cost from my original floor. I was not charged for labor.Thank you Fred for your patience, integrity and professionalism. I would highly recommend this company for any of your flooring needs.
So happy we stumbled across Pro Quality Flooring for our kitchen renovation! Fred and Nancy have been absolutely wonderful to work with. Very knowledgeable and trustworthy! I appreciate the time Fred took to explain everything throughout the process. The installer, Ryan was great and very helpful as well. He even offered to come on a Saturday to get the job finished. I’m very pleased with our entire experience!!! Thank you, Pro Quality!