Holly's Critter Care
“Holly and her staff are just fantastic (and she has a great name but I am biased!) and took excellent care of my two cats, who were also brand new to being groomed by professionals. She said they did great and they looked fabulous. They were completely relaxed when I came to pick them up. I was expecting anxiety but they were both just completely calm and okay with everything. Both had a complete grooming, nail trim and anal gland expression.
Holly offered me her business card and also noted vets local to the area and some information and insight on them since we were so new to town at the time of our first grooming.
I was running late to pickup and Holly was so kind on the phone and understood I was trying to get out of downtown Grand Rapids and back to Lowell and so patiently held them while I got back to town. I will never forget that and I'm going to be back every 6 months to have my babies professionally cared for.
Location has great up front parking and gating for pets and owners coming in and out on the ramp to attempt to protect everyone in getting to and from the building. Handicap accessible and air conditioned with seating if waiting is needed for appointment finish-up.”
