About Ulta Beauty
Ulta Beauty is a large retailer offering a wide variety of beauty products, including cosmetics, fragrances, and hair and skin care. They carry over 25,000 products from 500 brands, as well as exclusive lines. The store is known for its salon services, which include hair cuts, hair coloring, brow waxing, lash extensions, and makeup application. Appointments can be booked online or walk-ins are welcome when stylists are available. Customers have praised the helpful and friendly staff, with many mentioning staff members who go above and beyond to assist, such as a helpful woman who recommended a perfect sheer coverage foundation for dehydrated skin and a staff member named Carla who provided excellent service for a birthday gift. Shoppers also appreciate the wide selection of products available both in-store and online, as well as the daily sales. Many customers feel welcomed and comfortable while browsing, noting that employees often ask if they are doing well and make them feel at ease. While some have experienced issues like receiving incorrect product shades or feeling rushed during returns, overall, the store maintains a positive atmosphere with employees who are helpful and personable. Despite occasional inconsistencies, many customers look forward to returning for the great service and variety of beauty products.
Had a lovely time, I walked down every single isle and I could move freely with enough space around others without feeling invaded. Had a lovely woman help me pick out a perfect sheer coverage foundation for my dehydrated skin (she wore a hijab if anyone sees this and wants to pass along the message that she was amazing). Even those who didn’t help me directly asked if I was doing good and made me feel welcome even though I’m in the middle of looking hit lol (hence the beauty store visit). I will be back as often as possible.
My daughter wanted to go to use her birthday gift card, today was a great day to go. Kudos 👏🏽 to Carla for helping us to the very end. She was very kind helpful. Gave great advice and recommended great products that my daughter ended up purchasing. If you're ever in there find Carla we appreciate great customer service and she's the definition of just that🧡
I had an excellent experience at this location today! I’m brand new to makeup, and therefore I had a lot of questions about the large variety of products. I believe the employee who helped my mother and I was named Casey (?). She went above and beyond helping me test a variety of products, find things in my budget, and answer any questions. She was also very kind and personable. Could not recommend her enough!
Only reason I’m leaving four stars is because not all of the employees are as helpful and kind as she was. I returned to this location today to return a foundation and a few other products recommended to me by another employee on my last visit. The employee...read full review