1 Wood Floors is a business located in Michigan that specializes in hardwood flooring services. They offer a variety of wood flooring options, including engineered wood, solid wood, wide plank, reclaimed, engineered tile, luxury vinyl, and laminate floors. They also provide dust-controlled wood floor refinishing services and staircase refinishing.
Their hardwood installation methods include nail down, glue down, and nail glue-assisted techniques. In addition to these services, 1 Wood Floors offers custom manufacturing of wood flooring, wood wall paneling, and reclaimed fireplace mantles. Customers have had excellent experiences with the company. The hardwood floors installed in a customer's home were done professionally, with minimal dust during the sanding process. The workers are described as professional and hardworking, completing jobs as planned with careful planning.
Another customer shared a great experience purchasing wood floors, appreciating the staff’s knowledge and patience during the selection process. The in-home measurement and installation were praised for being quick and clean, with helpful explanations of different flooring options. The final result was highly satisfactory. Customers consistently recommend 1 Wood Floors for their wood flooring needs.
Recently, a customer returned for their third project, emphasizing the high quality and professionalism of the team, which includes Ed, Roslyn, Aaron, Scott, and Chris. They praised how Aaron resolved a significant settling issue with care. The customer noted that they only shopped at 1 Wood Floors because they trusted the quality of the work. The project involved about 1000 sq. ft. of new floors, and the customer highlighted the unmatched customer service, with constant updates and prompt shipping when materials were needed. They valued the company’s ability to match the original estimate and the overall excellent price and service.
The customer also praised Roslyn and Ed for treating clients like family, being responsive, and anticipating needs. Roslyn was thorough and prompt in helping with quotes and product selection. When issues arose with an independent installer, Ed personally inspected the work and offered helpful guidance, demonstrating exceptional service. From start to finish, the communication, craftsmanship, and care involved in their flooring projects exceeded expectations, making 1 Wood Floors their top choice for future flooring needs.
