Recently dealt with Project Manager Jim Hanna. He lacks professionalism and has a terrible attitude. He tries to bully those whom he's supposed to be offering the company's services to. He's a outright liar and I have the evidence to sustain my claims. The fact that this company knows if this man's reputation and supports his mistreatment of their customers. I will never recommend them for anything to anyone!Services: Flood restoration
October 2023
Do not trust these people. A good comparison would be to vultures. I have many legit complaints but I’ll just give you the most egregious—and illegal one to be on the lookout for. They gave us a one page contract days after Hurricane Ian in Fort Myers (after falsely claiming they were referred by our insurance company). They asked for our signature on that one page at the end of services, and then submitted a second page to our insurance company (that coincidentally didn’t require a signature) but only required customer initials, that they then FORGED our initials on that second, tiny worded page making it appear we read and agreed to these add’l terms. This... read full review
October 2023
Do not trust these people. A good comparison would be to vultures. I have many legit complaints but I'll just give you the most egregious--and illegal one to be on the lookout for. They gave us a one page contract days after Hurricane Ian in Fort Myers (after falsely claiming they were referred by our insurance company). They asked for our signature on that one page at the end of services, and then submitted a second page to our insurance company (that coincidentally didn't require a signature) but only required customer initials, that they then FORGED our initials on that second, tiny worded page making it appear we read and agreed to these add'l terms.... read full review
Recently dealt with Project Manager Jim Hanna. He lacks professionalism and has a terrible attitude. He tries to bully those whom he's supposed to be offering the company's services to. He's a outright liar and I have the evidence to sustain my claims. The fact that this company knows if this man's reputation and supports his mistreatment of their customers. I will never recommend them for anything to anyone!Services: Flood restoration
Do not trust these people. A good comparison would be to vultures. I have many legit complaints but I’ll just give you the most egregious—and illegal one to be on the lookout for. They gave us a one page contract days after Hurricane Ian in Fort Myers (after falsely claiming they were referred by our insurance company). They asked for our signature on that one page at the end of services, and then submitted a second page to our insurance company (that coincidentally didn’t require a signature) but only required customer initials, that they then FORGED our initials on that second, tiny worded page making it appear we read and agreed to these add’l terms. This... read full review
Do not trust these people. A good comparison would be to vultures. I have many legit complaints but I'll just give you the most egregious--and illegal one to be on the lookout for. They gave us a one page contract days after Hurricane Ian in Fort Myers (after falsely claiming they were referred by our insurance company). They asked for our signature on that one page at the end of services, and then submitted a second page to our insurance company (that coincidentally didn't require a signature) but only required customer initials, that they then FORGED our initials on that second, tiny worded page making it appear we read and agreed to these add'l terms.... read full review