Crystal Lake Health Center

Crystal Lake Health Center is highly regarded for its friendly and professional staff, offering a welcoming atmosphere for patients. The front desk team is consistently praised for their helpfulness and kindness. Dr. Jacob Flynn stands out as a compassionate primary care physician who listens attentively to patients and addresses their concerns without rushing. He has built long-lasting relationships with many patients over the years. Nurse Practitioner Ashley Goss also receives positive feedback for her thoroughness and ability to explain test results clearly, although some concerns were noted regarding her decision-making in urgent situations. While most of the office staff is appreciated, there is mention of one rude employee who creates scheduling issues and miscommunicates information, which detracts from the overall experience. The Interlochen lab associated with the center is noted for its efficiency, providing quicker service compared to other facilities. Overall, Crystal Lake Health Center is recommended for its caring team and quality medical care, making it a trusted choice for many patients in the community.