Reviews for Christler Funeral Home: Houghton Lake Chapel
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Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
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accepts credit cards open to all
Ratings
Google: 3.6/5
Christler Funeral Home: Houghton Lake Chapel
6651 W Houghton Lake Dr, Houghton Lake
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The man they have helping them collect the bodies in Aug. 2022 when they’re called in locally (an older man whom assists the young director) made a very poorly choiced comment while collecting my deceased mother. So much so that while she was being sent down state for autopsy, I contacted another home and had them pick her up instead. When I toldthe young director why I no longer wanted them handling my mother, he apologized and was very respectful. I could tell it wasn’t his intention and he did in fact feel bad for what was said by as he put it “someone who helpsOut from time to time” Unfortunately the words of his help that day will live in my head forever...read full review
This funeral home would not allow a burial until the cost were paid in full. They would not even file a death certificate so we could turn it in to the insurance so they could be paid. They told us if we did not pay they would send our loved one to Lansing as an unclaimed body! This took 4 weeks! I finally contacted a funeral home in Roscommon who was more than happy to help us bury our beloved family member and they received all of their money. I have been in health care for 20 years and I would never treat family that has experienced a death the way they treated us. Please reconsider your options and look into Roscommon funeral homes.