Master Electric Inc

Feb 2023

Master Electric Inc, 2350 M-61, Gladwin, MI 48624 did an AT&T 'new underground fiber optic cable' project on the NW side of Grand Rapids the past 2-3 months. They never informed the neighborhood until yards were dug up and heavy equipment parked on lawns, gas and cable lines cut. We are left with piles of dirt looking for them to be accountable for restoring them to what they were BEFORE they started this mess. Poor communication, lack of response and care taken when working in the lawns. Who fills the hole in first with the sod and topsoil leaving the clay/gravel on top!

Feb 2023

Call store and ask for a specific type of cord. Staff is super friendly and directing me to where I would need to go to get this cord and gave me direct number to their supplier with no problem even when he knew I wasn’t going to purchase anything from him at that time because he had had direct me to his supplier when to other stores I called before were too grumpy old men, that wouldn’t tell me anything and I was going to be a paying customer

Feb 2023

I’m not understanding why your phone number doesn’t have a voicemail, and if you’re going to stop taking calls after 5pm your service vehicles should be off my street after 5pm as well. Been blocking my entry to my driveway and won’t answer my calls.