About Ulta Beauty
Ulta Beauty is the largest beauty retailer in the US, offering over 25,000 products from 500 brands, including exclusive lines like Kylie Cosmetics and Olaplex. The store provides a wide range of cosmetics, fragrance, body, skin, and hair care products, catering to diverse customer needs. Conscious Beauty at Ulta Beauty offers vegan, clean ingredient, cruelty-free, and sustainable packaging options, promoting a positive community impact. The Salon at Ulta Beauty provides a variety of hair, skin, makeup, brow, and ear piercing services. Customers can book appointments online or walk-in if stylists are available. Reviewers praise the expertise and personalized attention of the salon staff, especially Jason, who is recognized for his talent and care for hair health. Customers also mention the helpful and friendly staff, including B the Manager and K, a makeup artist who was helpful with color matching. However, one reviewer shared a negative experience with a staff member named Trace, describing her as incredibly rude and dismissive, which was disappointing given the generally welcoming environment. Overall, Ulta Beauty is appreciated for its extensive product selection, professional salon services, and attentive customer service.
I went there to get my hair done. I was doing my bangs blonde and the rest of my hair bright red. They did an incredible job. New girl never went to her before first time with her and she did an incredible job hands-down one of the best Workers there and then I decided oh how about I get my daughter‘s ears pierced they did an incredible job. They make sure you’re not nervous. They clean your ears down. They make sure you don’t get infection and you get all the ear stuff for free amazing and then my daughter really wanted her lashes done. Don’t even have lash services and they put they just made my daughter pay for her lashes upfront and then they...read full review
LAURA M. Did my hair on Saturday 11/22/2025. It was the first time I went to her for my hair. She listened to me , saw the photos of how I wanted my hair, she recommended some things to me and I was absolutely thrilled with my hair color and my haircut was perfect! I think it was the best cut and color I've ever had! Plus the conversation was fun and I really enjoyed my time there! ( Ulta Hair Salon in Gaylord Michigan) - Sue M
As long as you never have to deal with the girl in there named TRACE you will be fine. She was incredibly rude. Rolled her eyes at me multiple times. Told me she hopes I have a BETTER day! Literally having a great day.. tried coming into one of my favorite stores. Had her just squash that. I can't even believe she is working with the public. She should really be ashamed of her behavior. I have NEVER met one other rude employee in there. She obviously felt empowered in that moment.