About Ulta Beauty
Ulta Beauty is the largest beauty retailer in the US, offering over 25,000 products from 500 brands, including exclusive lines like Kylie Cosmetics and Olaplex. The store provides a wide range of cosmetics, fragrance, body, skin, and hair care products, catering to diverse customer needs. Conscious Beauty at Ulta Beauty offers vegan, clean ingredient, cruelty-free, and sustainable packaging options, promoting a positive community impact. The Salon at Ulta Beauty provides a variety of hair, skin, makeup, brow, and ear piercing services. Customers can book appointments online or walk-in if stylists are available. Reviewers praise the expertise and personalized attention of the salon staff, especially Jason, who is recognized for his talent and care for hair health. Customers also mention the helpful and friendly staff, including B the Manager and K, a makeup artist who was helpful with color matching. However, one reviewer shared a negative experience with a staff member named Trace, describing her as incredibly rude and dismissive, which was disappointing given the generally welcoming environment. Overall, Ulta Beauty is appreciated for its extensive product selection, professional salon services, and attentive customer service.
As long as you never have to deal with the girl in there named TRACE you will be fine. She was incredibly rude. Rolled her eyes at me multiple times. Told me she hopes I have a BETTER day! Literally having a great day.. tried coming into one of my favorite stores. Had her just squash that. I can't even believe she is working with the public. She should really be ashamed of her behavior. I have NEVER met one other rude employee in there. She obviously felt empowered in that moment.
All of the representatives were very welcoming, knowledgeable, and helped you shop using the rewards system and offers. Special mention to B the Manager and K a makeup artist who helped color match.
Jason is a very talented hair stylist. He always makes my hair look amazing. He understands and is very knowledge with hair and what is best for it. He cares about the integrity of hair. Ulta is so fortunate to have him!