The Accounting Aid Society - Oakland County Tax Site provides professional and courteous tax preparation services. Clients report quick turnaround times, even during busy periods, and helpful tax preparers who take the time to explain the process. However, some clients have noted that the call center representatives could improve their patience and customer service.
I just had my tax return done at this location, and “Rayan” prepared my taxes. I’ve never experienced a more professional, kind, and courteous young woman. Not only did she prepare my taxes in an incredible amount of time, but despite being busy, took the time to explain everything I asked and did it with a smile on her face. I highly suggest everyone to come to the Accounting Aid Society, and to come see Rayan for an exceptional experience.
It was my first time coming here and I had a great experience! I was in and out within 30mins and it was during a busy time (3 days before tax day). My tax preparer was amazing, I think his name was Zack
The only negative experience I seemed to have noticed is the call center representatives. A few of them need to have more patience when speaking to clients that are trying to make appointments. Being nice nasty doesn't leave a good reputation for the Accounting Aid Society. Let's do better ladies!
22540 Woodward Avenue, Ferndale, MI 48220
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