I had a water softener system installed this summer by Douglas Fenton office ,and after a few months it is working flawlessly. Fair price, installer took extra steps to do a great job functionally and cosmetically. Would recommend them to anyone exploring a system.
August 2025
I do not typically ever leave reviews for businesses though, for Douglas Water I felt I really must. I had a new water softener installed by another company local in the area with the final construction of my new build house. After 10 months my water softener is having issues and I was getting rust stains in my showers and back of toilets.
So I called Douglas and they went so far with their customer service to help! They FaceTimed me to help look at my system when they were busy. They came out to inspect and test water and did not even charge me for this! Douglas has been phenomenal and I could not recommend them enough! They really know how to take... read full review
June 2025
My brother recommended Douglas Water Conditioning and I could not be happier with my decision to contact them. Excellent service and professional staff.
What a pleasure to have wonderful customer service, excellent installation and follow up communication. Everything was explained in detail and with patience and no pressure. I am thrilled with my softener and iron filter and look forward to many more years as a satisfied customer of Douglas Water Conditioning. I highly recommend this company for its integrity and exemplary customer care.
I had a water softener system installed this summer by Douglas Fenton office ,and after a few months it is working flawlessly. Fair price, installer took extra steps to do a great job functionally and cosmetically. Would recommend them to anyone exploring a system.
I do not typically ever leave reviews for businesses though, for Douglas Water I felt I really must. I had a new water softener installed by another company local in the area with the final construction of my new build house. After 10 months my water softener is having issues and I was getting rust stains in my showers and back of toilets.
So I called Douglas and they went so far with their customer service to help! They FaceTimed me to help look at my system when they were busy. They came out to inspect and test water and did not even charge me for this! Douglas has been phenomenal and I could not recommend them enough! They really know how to take... read full review
My brother recommended Douglas Water Conditioning and I could not be happier with my decision to contact them. Excellent service and professional staff.
What a pleasure to have wonderful customer service, excellent installation and follow up communication. Everything was explained in detail and with patience and no pressure. I am thrilled with my softener and iron filter and look forward to many more years as a satisfied customer of Douglas Water Conditioning. I highly recommend this company for its integrity and exemplary customer care.