The Tile Shop

Oct 2023

Nowadays you can always find a cheaper tile from somewhere, but you can’t find a better place than the tile shop when you need the great advise to help you making the right selection in styles , colors and material. Andrew Johnson was very helpful going through the details of the pros and cons. The tile shop also has the great return policies, 60 days for unused items and tiles in a full box.

Aug 2023

I purchased $3642 worth of mosaic tile in April 2023 for a kitchen remodel.The salesman told us at the time of purchase that if we had any left over, we could always return it.As it’s not uncommon, I ran into delays with the remodel.When I attempted to return a box and a half to the store for a refund, they refused to accept it because they said it was past the two month date.I understand store policies; but anyone should make exceptions for construction delays.Now I’m stuck with this expensive tile that I have to try and sell it for MUCH less myself.

Aug 2023

I purchased $3642 (before the contractor discount )worth of mosaic tile in April 2023 for a kitchen remodel. It was being used for my backsplash. The salesman, Tyrone Hearing told my contractor and myself that if we had any left over we could always return it. He encouraged us to get an extra box. Each box contains 10 tiles at the cost of nearly $100 a square foot. As it's not uncommon, I ran into delays in my remodeling project because of my cabinets. That pushed my installation till July. When I attempted to return a box and a half to the store for a refund, they refused to accept it because they said it was past the two month deadline. I understand store, policies;...read full review