Helped me diagnose an issue over the phone and made sure I was capable of making the repair myself. Followed up with a call the next day to make sure my furnace was still running. Great guy!
November 2023
Called Greg due to furnace quiting. Found out he doesn't service my area. Greg did give me spot on advise on steps to look at and I was able to get it running again. He cares about people. I would not hesitate to call him for service.
January 2023
Responsive (Fixed Inoperable Furnace within 2 hours of first contact); Knowledgeable (Quickly found Needle in Haystack, corroded wire connection); Open and Honest (Invited open interaction and shared knowledge with all services performed); Thorough and Comprehensive (Diagnosed and corrected less obvious root cause to avoid future failures - condensation dripping on connection from poor chimney air flow/draw); Provided Value Added Service (Also corrected pilot light issue on auxillary wall heater with absolete parts during visit); Caring and Friendly (Confirmed during initial call that alternative heat sources were available during furnace outage and was very personal... read full review
Helped me diagnose an issue over the phone and made sure I was capable of making the repair myself. Followed up with a call the next day to make sure my furnace was still running. Great guy!
Called Greg due to furnace quiting. Found out he doesn't service my area. Greg did give me spot on advise on steps to look at and I was able to get it running again. He cares about people. I would not hesitate to call him for service.
Responsive (Fixed Inoperable Furnace within 2 hours of first contact); Knowledgeable (Quickly found Needle in Haystack, corroded wire connection); Open and Honest (Invited open interaction and shared knowledge with all services performed); Thorough and Comprehensive (Diagnosed and corrected less obvious root cause to avoid future failures - condensation dripping on connection from poor chimney air flow/draw); Provided Value Added Service (Also corrected pilot light issue on auxillary wall heater with absolete parts during visit); Caring and Friendly (Confirmed during initial call that alternative heat sources were available during furnace outage and was very personal... read full review