TwinkleTips Nail Care

TwinkleTips Nail Care focuses on nail health and customer satisfaction. Clients are required to send pictures of their hands and feet for a consultation before appointments to ensure the best service. The business emphasizes the removal of any acrylic or gel products prior to services to avoid additional fees. Many customers praise Tia, the nail technician, for her professionalism and affordable pricing. Clients appreciate her ability to create beautiful nail art, with some expressing a desire to visit every two weeks due to their satisfaction. The environment at TwinkleTips is described as comfortable and distraction-free, contributing to a delightful experience. However, there have been reports of unprofessionalism related to appointment cancellations and communication issues. Some clients have experienced confusion with their bookings, leading to frustration. Despite these challenges, the owner has shown a willingness to communicate and resolve misunderstandings, earning a second chance from customers who appreciate supporting local businesses. Overall, TwinkleTips Nail Care is recognized for its commitment to quality nail services and customer care, while also addressing areas for improvement in appointment management.