About Nail Zone
Nail Zone is a salon known for its good nail work and fast service. Customers appreciate the quality of the work and the speed at which appointments are completed. The salon is considered fairly clean. However, some customers have expressed concerns about the salon's pricing practices. There have been reports of inconsistent pricing and accusations of dishonesty, such as telling customers they need a full set instead of a fill-in or claiming certain services are no longer offered. Another common complaint is that the salon staff sometimes rushes customers through their appointments. Customers have also noted that the salon's hours are not always reliable, as they may not open on time. The salon's decor has also been mentioned as needing an update. Despite these issues, some customers remain loyal to Nail Zone, particularly praising Gigi for her skills in eyelash and eyebrow services.
My stylist is a great guy , Sun He takes his time when doing my nails and feet and I appreciate that! He's excellent but the place itself could step up their game and make the cleanliness a top priority and the decor. It's a very small salon
They offer eyebrow wax and tent they are on point 💯
This has been my salon of choice years now. I had a situationa that left me very upset. I reached out to the salon owner and he replied and expressed empathy and understanding. I was upset and took a break but now I’m back and plan to never leave again lol. Customers just want to feel appreciated. I love my nails. Thank you
I would really LOVE to give them 5 stars because their work is really good, the shop is fairly well kept, and they work fast. My issue is that they are dishonest. I am a tipper, and I tip well. They literally make me not want to rip anymore because they constantly change the prices, and they lie and manipulate to get you to spend more money. For example, I came in once and asked for a fill in. He told me he couldn’t do a fill in, and that he had to pop every nail off and do a full set because they were too loose! I have never in my life heard anything like that! WHAT?? I just went with it because I was already there, it was my birthday, and I was pressed for time. I...read full review