The staff there that day was very understanding and sympathetic to me because I was coming to remove what items that I could from my husband's truck because he just passed away in it from an accident. They only allowed 1 person at a time to go in the yard but she must have seen my face because when I told my brother-in-law when he arrived, she allowed both of us to go in. The man that brought his truck to the gate so that we could get whatever we could out, was very sympathetic as well and I really appreciated the fact that he allowed my brother-in-law and I to have a alone time with my husband's truck because this was the first time that we saw the truck up... read full review
November 2023
I'm very disappointed with them. My son had an accident on 96 Freeway with the wall, within two hours they Towed the Car away. Didn't nobody ask them to tow the Car, we got AAA.So now, they want $150 and keep the Car or pay a high amount to get the Car back.?
October 2023
I showed up not realizing that I needed an appointment. A particular number was missing as well, so I was not able to pick up my vehicle. The lady assisting me was not rude about it. She even looked to make sure they had my car while explaining what I needed. Tip...GPS goes crazy with the directions so prepare to drive in circles for a bit. The entrance to the building is not on Mt. Elliott. Look for a big navy blue building. I accidentally went to the little tan building first.
The staff there that day was very understanding and sympathetic to me because I was coming to remove what items that I could from my husband's truck because he just passed away in it from an accident. They only allowed 1 person at a time to go in the yard but she must have seen my face because when I told my brother-in-law when he arrived, she allowed both of us to go in. The man that brought his truck to the gate so that we could get whatever we could out, was very sympathetic as well and I really appreciated the fact that he allowed my brother-in-law and I to have a alone time with my husband's truck because this was the first time that we saw the truck up... read full review
I'm very disappointed with them. My son had an accident on 96 Freeway with the wall, within two hours they Towed the Car away. Didn't nobody ask them to tow the Car, we got AAA.So now, they want $150 and keep the Car or pay a high amount to get the Car back.?
I showed up not realizing that I needed an appointment. A particular number was missing as well, so I was not able to pick up my vehicle. The lady assisting me was not rude about it. She even looked to make sure they had my car while explaining what I needed.
Tip...GPS goes crazy with the directions so prepare to drive in circles for a bit. The entrance to the building is not on Mt. Elliott. Look for a big navy blue building. I accidentally went to the little tan building first.