About Mike LaLone Well Service
Mike LaLone Well Service is a family-owned and operated business in Michigan, established in 1898, specializing in directional boring, water systems, and safe drinking water treatments. With decades of experience, the team is known for their prompt and attentive service to residential, commercial, and municipal clients. Customers appreciate the technicians’ dedication to minimizing downtime and their use of lightweight, state-of-the-art equipment. Reviews highlight the exceptional customer service, with one client expressing gratitude for the reassurance and helpful information provided after a tree fell near their well. Another customer praised Mike for his quick response to a pump failure on a holiday weekend, noting his commitment to finding cost-effective solutions and keeping appointments. The technician's professionalism and ability to resolve issues efficiently have earned high marks, with one reviewer stating they would never hesitate to hire the company again. Overall, Mike LaLone Well Service has built a strong reputation in the community, focusing on quality service and customer satisfaction, ensuring that water systems run smoothly for all clients.
We were concerned about damage to our well due a falling tree. Mike came out and reassured us that our well is fine. He shared extra info about the motor and bearings and also how to use a generator with the well. Really helpful.
So, after 24 years, my large submersible well pump died. I called at 8:15 pm (Friday night on a holiday weekend) and Mike Lalone answered the phone himself - no answering service. I explained my problem and was concerned what this repair would cost and all the "what if's".
Mike said he would assess on Saturday morning and would be here at 930 am. At 915
, Mike shows up, checks the situation and tries to go for the simple solution with minimal cost. My pump may need a new capacitor in the electrical box. Mike didn't have one in the truck but went to find one. An hour later he returns and no luck. At least he tried.
I had to go through Sunday with no...read full review
LaLone well service replaced my pump 27 years ago when it was hit by lightning. Lately we were having low water pressure. Alex came out and said the pump was probably getting worn. Came back the next day and replaced the pump, checked everything and was done in a little over an hour. Plenty of pressure now. Very professional service and the cost was what I expected.