About Aptive Environmental
Aptive Environmental is a dedicated provider of residential pest control services, known for its reliable and effective solutions. With nearly two years of experience in the community, customers appreciate the professionalism and expertise of Aptive's field technicians. Many reviews highlight the exemplary work of the field reps, who not only complete their tasks efficiently but also take the time to address customer concerns and follow up with detailed photos of their work. Customers have noted the team's willingness to accommodate scheduling changes, demonstrating their commitment to excellent service. The staff is praised for their integrity and the relationships they build with clients, which contributes to customer loyalty. Many customers mention that the team is timely and provides solutions to common issues like mosquitoes, flies, and wasps. They also value the clear communication, as technicians text before arriving and explain each step of the treatment thoroughly. While some customers have noted that the company sometimes tries to upsell services, they still recognize Aptive's strengths in pest control areas such as ground rodents and aerial pests. Customers have expressed satisfaction with the results, noting that treatments have been helpful and the staff is extremely helpful and accommodating. Overall, Aptive Environmental stands out for its timely service, thoroughness, and ability to listen to customer needs. Clients feel confident that their issues are addressed professionally, leading to a positive experience. Aptive is committed to ensuring a safe and comfortable home environment, making it a reliable choice for pest control solutions in Comstock Park, MI.
So far the Aptive folks have been timely and have solutions to the common issues— mosquitoes, flys and wasps… waiting for stink bug season! lol. I do find they try to upsell me— right now I just want to see how this goes.
They texted when they were on the way and when they arrived. He thoroughly explained everything that he was going to do and then explained every additional thing he did during treatment. He answered all my questions and was very professional.
Aptive has been part of my home maintenance for nearly two years now. I really want to give them a 5 Star Review as their field techs are just superb to work with. They do great great work and all of the field reps follow up with photos of their workmanship. I asked the crew last year to change the service date to Friday since my work had me traveling Mon-Thursday and they accommodated. Eventually, I finally got my tech to whet his whistle over a cold one on a hot summer evening which ultimately lead me not to leave Aptive for a regional competitor. Building relationships is key to retaining business. I have yet to see him at my house the last two visits.I don't really...read full review