About Trinity Health IHA Medical Group, Primary Care - Chelsea
Trinity Health IHA Medical Group, Primary Care - Chelsea is a community-focused practice offering personalized healthcare services at Chelsea Hospital and in Ann Arbor. Recognized as a Patient-Centered Medical Home, the clinic emphasizes building strong partnerships between patients and providers to deliver award-winning, academically excellent care with practical personal skills. Patients can benefit from extended hours and same-day sick appointments, whether they are new or established. The staff is dedicated, responsive, and attentive, with many patients appreciating the providers' knowledge, respect, and willingness to listen to their questions. Dr. Moore, in particular, is highly recommended for his expertise, especially for complex health histories, and his readiness to consult with specialists to ensure accurate diagnoses. The care team, including Dr. French, Dr. Abuzoor, Dr. Harmes, and Dr. Hudson, are praised for their professionalism, patience, and ability to remember patients' needs, making each visit comfortable. However, there are some frustrations, such as negative experiences with reception and administrative staff, and concerns about patient discharges related to transportation issues. Overall, the clinic strives to provide compassionate, responsive, and comprehensive primary care to support the health and well-being of the community.
I love this doctors office my main doctor is Dr. Moore but I have also seen Dr.French and Dr.Abuzoor (I hope I spelled that correctly) but I absolutely love these providers and the care team that work with them. They all answer my numerous questions and have treated me with nothing but respect! Dr.Moore is highly recommended especially he is super knowledgeable and I have a very complex health history he is never afraid to admit there are certain things he isn’t super comfortable with and will consult with other doctors ahead of time or to get the answers I need. He also has never hesitated to send a referral when necessary leading to diagnosis I have been waiting for...read full review
Update: they screwed my appointment up for a second time and after driving all the way there in a snow storm, they turned me away. This is the most incompetent doctors office ive ever encountered. Original review: Highly recommend going somewhere else. The office staff cannot do anything right here. The doctors are OK, but the staff is horrible. They will screw up your appointment times in the system, want to constantly reschedule. They should wipe the office staff clean and start fresh
I had a very disappointing experience during my first appointment with Dr.Preeya Mohan. Throughout the visit, she was dismissive and came across very rude. When I tried to share my concerns, I felt belittled rather than listened to or understood. As a patient, I expect a provider to be compassionate and attentive—not judgmental.
I have been a long-time patient with IHA and have always had positive experiences in the past, but this visit left me in tears and feeling completely misunderstood. I have never once left a review for someone or felt the need to. It’s unfortunate and disheartening, and I will not be returning. I now understand why it was so easy to...read full review