About Thumb Cooling & Heating
Thumb Cooling & Heating, founded in 1979, has steadily grown over the years, expanding its offerings in Heating, Ventilation, Air Conditioning, and Refrigeration. Known as the area's most trusted name since its inception, the company provides great service and friendly staff. Customers frequently praise their thorough and organized approach, efficient installations, and excellent customer service. With a focus on quality and communication, Thumb Cooling & Heating has earned a strong reputation for delivering reliable and satisfactory HVAC solutions to both homes and businesses. Recent reviews highlight the positive experiences of customers, noting great communication before appointments and professional, polite technicians. Customers appreciate the fair pricing and the comfort they felt during installations. They commend the staff for listening to their concerns and providing clear options. The installation teams are described as nice, clean, and efficient, ensuring that everything was cleaned up after the job was completed. Nolan was professional, kind, and efficient during ductwork cleaning, doing a great job. Thumb Cooling & Heating is a wonderful HVAC company with personal and friendly customer service, treating everyone with respect. Their sales team will educate, not try to sell. With scheduling options from next day to weeks out, their fleet of trucks will never reschedule. They cover a big area of Michigan. This amazing company is very professional, and they truly care, helping troubleshoot any issues or ideas. All staff members offer the same level of respect and professionalism.
Thumb heating and cooling these guys where absolutely amazing from the first call to the day of insulation everything they said or did was right on point, and the installers amazing, we had stuff for subs but not one of them ate anything they where more focused on the install then eating just an amazing group of guys THANK YOU FROM THE BOTTOM OF OUR HEARTS keep doing what your doing if we need anything in the future we will definitely call thanks again
I did not end up using their services as I live quite a ways away. But I had been approved for a program through the state and they are the ONLY company who bothered to get back to me out of like 7 & take the time to talk with me and understand the program. Even though I didn’t go with them due to distance & finding out the program wasn’t what it seemed to be, they clearly care about communication and being a company you can rely on. I highly recommend anyone in the area to use this business.
Absolutely the best Generac dealer I have ever dealt with. Spoke with Jan after our generator failed on us. I was able to self troubleshootshoot it down to a bad circuit board in the transfer switch but that was as far as I could go. The generator was pretty much a paperweight at that point. Jan scheduled a tech to come out within a day. When he showed up, I took him to the switch and told him all that I had done and found. He tested everything on the spot and verified a bad circuit board was the culprit. He had one on the truck and swapped it out in about 15 mins and reset our generator, which is now working flawlessly again. The whole visit was completed in 45 minutes.
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