About Thumb Cooling & Heating
Thumb Cooling & Heating, founded in 1979, has steadily grown over the years, expanding its offerings in Heating, Ventilation, Air Conditioning, and Refrigeration. Known as the area's most trusted name since its inception, the company provides great service and friendly staff. Customers frequently praise their thorough and organized approach, efficient installations, and excellent customer service. With a focus on quality and communication, Thumb Cooling & Heating has earned a strong reputation for delivering reliable and satisfactory HVAC solutions to both homes and businesses. Recent reviews highlight the positive experiences of customers, noting great communication before appointments and professional, polite technicians. Customers appreciate the fair pricing and the comfort they felt during installations. They commend the staff for listening to their concerns and providing clear options. The installation teams are described as nice, clean, and efficient, ensuring that everything was cleaned up after the job was completed. Nolan was professional, kind, and efficient during ductwork cleaning, doing a great job. Thumb Cooling & Heating is a wonderful HVAC company with personal and friendly customer service, treating everyone with respect. Their sales team will educate, not try to sell. With scheduling options from next day to weeks out, their fleet of trucks will never reschedule. They cover a big area of Michigan. This amazing company is very professional, and they truly care, helping troubleshoot any issues or ideas. All staff members offer the same level of respect and professionalism.
Thumb heating and cooling did a great job on my furnace/AC unit. Everyone that I was in contact with were very knowledgeable and professional. The installers cleaned up after themselves. They all made the process really easy. I would highly recommend!!
Charles took great care to make sure the A/C unit was completely checked and double checked and restored to an efficient level of performance. He was a pleasure to work with and we were very satisfied.
Thumb Cooling and Heating spent ALOT of time with us trying to figure out a solution to our problem with a frigid basement and hot upper level. We called multiple times and they gave some suggestions and when we exhausted those, Brad the service manager and a service tech came to brainstorm the best solution that wouldn’t cost us a ton of money. After a thorough visit, a mini split was suggested with dampers to lessen the flow of air. Jody came out and went through everything with us and had an immediate quote which was nice. We agreed to the install and there was a very friendly and patient team who installed everything. Connor and his team were very helpful...read full review