About Caledonia Health Center | University of Michigan Health-West
Caledonia Health Center | University of Michigan Health-West is a healthcare facility that has received mixed reviews from its patients. While some patients have praised the friendly and helpful staff, including the doctors and nurses, others have had less positive experiences. The facility is known for its exceptional doctors, such as Dr. Dillman, who work closely with the nursing staff to provide quality care, especially for serious medical cases. Patients have appreciated the staff's professionalism and their efforts to listen to and accommodate their needs. However, some patients have reported issues with the facility's efficiency, particularly with regards to blood draws, which they found to be extremely slow. Additionally, some patients, especially children, have felt intimidated or judged by certain doctors and staff members, who may have had a more cold or sharp demeanor. Over the years, the facility has undergone some improvements, especially after its partnership with the University of Michigan. Patients have noted that the quality of the staff, including the assistants and lab personnel, has improved, and the facility has become more empathetic towards patients who may be facing financial or practical challenges. Overall, Caledonia Health Center | University of Michigan Health-West is a healthcare facility that strives to provide quality care, but has room for improvement in terms of efficiency and bedside manner. Patients are encouraged to take the time to get to know the different staff members and find the ones that best meet their needs.
Usually I have a decent experience with this doctors office. However today at 4:45pm on 2/11/26 I wasn't able to leave my detailed voicemail on the medication refill phone line. I recommend changing the amount of time that is given- so people can actually do it.
Changed the lab hours to 8:30. 5 people waiting in the lobby for the lab to open. Instead of taking people.in the order they come in they just let everyone back at the same time. Plan on being late for work.
This has been my primary caregiver for many years. I am finding it increasingly more difficult to get my refills approved each month. Personally I don't have time to jump through hoops just to get my prescription refilled.