Brighton Nails Spa

Brighton Nails Spa offers a variety of nail services, receiving mixed reviews from customers. Some have reported issues with the quality of service, citing problems like nails being finished improperly and a lack of focus on individual customers. Complaints have also been made about false advertising regarding the prices of gel polish services. However, many customers appreciate the skills and creativity of specific nail technicians, with one mentioning a great experience with Vu for both a pedicure and manicure, where he ensured satisfaction throughout the process. Another customer praised Julie for providing a wonderful pedicure with a great massage. The staff is noted to be friendly, with pleasant conversations and humor enhancing the experience. Despite these positive aspects, appointments may not always be kept, leading to busy times and wait periods for customers. Additionally, there are concerns regarding the spa's preference for cash payments, which some find rude, especially when asked for cash tips or if they have Venmo. This raises questions about the business's handling of credit card fees and possible tax implications. Overall, Brighton Nails Spa has diverse feedback, with customers hoping for improved quality, accurate pricing, and more focused service.