About Reverie
Reverie, a revolutionary sleep technology company founded in Bloomfield Hills, Michigan in 2003, is dedicated to helping people sleep better. With a mastery of sleep science, Reverie provides customized sleep solutions for individuals. The company is known for its patented Dream CellTM latex foam springs and award-winning adjustable bases. Customers praise the company's exceptional service, citing knowledgeable and patient representatives who go above and beyond to resolve issues. Recently, customers have experienced quick shipping and excellent customer service, with issues being resolved immediately. The customer service team is professional and responsive, providing clear instructions and timely support, with technicians like Hartel Arscott being polite, professional, and accommodating. With a focus on providing the most comfortable sleep possible, Reverie offers high-quality products at competitive prices, making it a reliable choice for customers.
Ordered a headboard kit for my older bed base, and it shipped very quickly. Turned out to be the wrong one, and Reverie caught the mistake before I did and shipped me the correct one immediately. Excellent customer service!
Hartel Arscott Is an excellent technician very polite, professional & accommodating to me of wearing an N95 since I am severely immune compromised. I am very thankful for the excellent service!
Jan was extremely helpful and knowledgeable in the process of helping me to reset the electronics on the bed. I know we will be purchasing the upgrade package, however she bought us some extra time to save for it.