About Crystal Lake Clinic

Crystal Lake Clinic, located in Benzonia, offers timely and professional medical services. Patients have reported short wait times, polite and knowledgeable staff, and doctors who take the time to answer questions. The clinic has helped those in need of immediate attention, providing medication and diagnosing issues when primary care physicians were unavailable. While some patients have found the office staff to be less warm, the clinic has overall received positive reviews for its care.

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Reviews for Crystal Lake Clinic

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Sep 2025
I have went to this clinic 20+ years. I have never had issues with any of the staff or the providers. Yes they have issues with staffing and turnover but if you have never worked in the medical field you won’t understand the way we as medical staff are treated daily by some patients. I have been a medical assistant for 20 years and everyday it’s a fight to want to go to work and help some of the people because they are rude and entitled. So when these actions happen make it hard to reflect kindness back.
Feb 2025
Have always been able to get in at short notice, have enjoyed working with Denielle and the rest of the staff have been friendly and helpful. The drop-in lab is also convenient. I appreciate having this facility so close to home!
Dec 2024
We met Dr. James today for the first time. He was very kind, knowledgeable, thorough and a good fit for our healthcare needs. The staff was very friendly. I would highly recommend him.