Jem Electric Services is highly recommended for its exceptional work and dedication to customer satisfaction. The company's team demonstrates a deep understanding of their trade and installs electrical systems with great craftsmanship. They take the time to thoroughly understand customers' needs and concerns, providing personalized solutions. Recently, they rearranged their schedule to help a customer with urgent electrical repairs after severe weather caused damage. This responsiveness emphasizes their reliability and commitment to service. The team is punctual, professional, and communicative, going above and beyond to make projects manageable. Customers appreciate their professionalism and knowledge, highlighting their ability to work well with other trades. With a focus on quality work and customer satisfaction, Jem Electric Services is a trustworthy choice for electrical contractors.
This week north of the hospital in Lapeer we had a major blast of straight line wind. It blew over a large double trunk pine that just missed an older neighbors house. It did wrench all the electric connections off her house. Her D-in-law went on FB and got several recommendations for JEM Electric. Roberta called, told him the problem and he rearranged his afternoon schedule to come to Lapeer to reattach to the house. Important because it MUST be done as DTE doesn't do that part of the job. DTE came out yesterday and they pulled the line out from under all the trees, tossed it over and hooked it up. Betty has power. Thanks to JEM Electric and the two DTE guys that got it done!! Spectrum cable is the next needed repair. And contacted Adam of Shiver Tree Service to clear her yard!
These guys are very courteous. This was from a little while ago. They stopped by my house even after they were done with their work for the day to make sure smoke in my basement wasn't from my breaker box. They found the problem quickly, ensuring that my family was not in any danger. Thanks guys.
Al is great! Very knowledgable and friendly. Installed a 220 line for me - in cold, rainy weather. Will definitely call JEM if I need an electrician in the future!