Thunder Bay Electric is praised for its kind, respectful, and professional workers. Customers appreciate the fast service, with electricians arriving within three days of a call, and for their fair pricing. The team is knowledgeable and leaves work areas clean. Notably, one employee went out of his way to help a customer by jump-starting a car, reflecting the company's commitment to excellent service.
TBE (Ty and a second electrician - sorry I forgot your name) did an great job on installing my home EV charging station. They solicited my opinion on the setup of the station, placement of the charger, etc., and took the extra time to assist me with the final setup on my phone as well as pointing out online support/reference material for my charging station. Based on this experience, TBE will be my first choice for all future electrical work at my home!
We were having electrical issues at our house when I called and made an appointment. Between calling and making the appointment things got significantly worse so I called back. After talking with the office, I requested that if they had the availability to send someone sooner. It wasn’t an hour later that they had an electrician in route. When he arrived, he was very nice, professional, and helpful. We will definitely use them again.
After the ice storm, when the power returned, not all of my mother's house came back on, and the furnace was one of the things that didn't start. My mother is 90, and the house had been at 42 degrees for two days between waiting for the power to come back on, and then us trying to figure out why the furnace wasn't responding in spite of flipping breakers. I was given Thunder Bay Electric's number by the furnace installer, and within an hour and a half they had someone out and everything was working again! I can't say enough good things about this company!
1693 M-32, Alpena, MI 49707
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