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Malone Auto Racks - Headquarters

4.4 62 reviews
Wholesalers, Auto Repair
Overall rating
4.4
out of 5
62 reviews
5 star 76%
4 star 0%
3 star 9%
2 star 2%
1 star 13%

About Malone Auto Racks - Headquarters

Malone Auto Racks is a well-established company specializing in rack accessories and sports trailers, located just outside Portland, Maine. With over 18 years of industry experience, they have built a reputation for innovation and quality. Their products are available in more than 2,500 retail stores across the United States, Canada, and Europe. Malone is dedicated to ensuring that their offerings are affordable, easy to install, and simple to use.

Customers consistently praise Malone for their outstanding customer service. One user had an issue with a kayak loader after more than a year of use and received prompt and professional support from the after-service team. Another customer, who purchased a MicroSport trailer six years prior, encountered rust issues after the warranty expired. Despite this, Malone willingly replaced the rusted parts at no cost, demonstrating their commitment to customer satisfaction. Reviews highlight the quality of Malone's products and their readiness to address any concerns, often shipping replacements without request. Overall, Malone Auto Racks is recognized for its excellent service and reliable products, making it a trusted choice for outdoor enthusiasts.

Aug 2026
5.0
the product is really awesome but the customer serviced is even better. had an issue and they took care of it the same day. really some of the best customer service I have seen in a long time.
Aug 2025
5.0
I ordered a Malone part for a client and the client gave me an old address to send the part to. When I told the Malone Customer Service about the problem they spent hours on the phone with the local post office to correct the address. They were super communicative and let me know what was going on in real time. If only every customer service team could be good! Thanks for all your help.
Jun 2024
5.0
Can I just say the customer service from this company is OUTSTANDING!!! We bought a kayak rack a couple years ago and need two small barrel nuts. I contacted them and within 3 hours they had shipped my replacement parts. Quick response and super friendly and professional!!! Thank you Malone!!
Photos of Malone Auto Racks - Headquarters, 81 County Road Suite 1,  Westbrook
All 12 photos

Hours

Monday 8AM - 4PM
Tuesday 8AM - 4PM
Wednesday 8AM - 4PM
Thursday 8AM - 4PM
Friday 8AM - 4PM
Saturday Closed
Sunday Closed

Location

81 County Road Suite 1, Westbrook, ME 04092

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Malone Auto Racks - Headquarters · 81 County Road Suite 1, Westbrook, ME 04092

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