C.O. Beck & Sons Roofing and Sheet Metal has completed two roofs for one customer, who chose the company for its reputation over slightly cheaper quotes and was not disappointed. The crew was pleasant and professional, and the work has held up beautifully. The customer feels the warranty counts for something with these guys, even though there has never been a problem. At the time, the customer's father went with a cheaper company, had to chase them to finish the work, and they tried to give him a hand written receipt when they finally finished. More recently, the customer and his wife purchased their forever home and did not bother to shop because the first experience was so good. Again, the crew was great, pleasant and professional. One of the owners stopped in personally and was on the roof in blistering heat working side by side with the crew. These guys do large commercial projects all the time, and it meant something that he still took the time to look at the house. The customer believes it says a lot about the culture of the company that he was sweating along with his employees on some of the hottest and most humid days. If you want to know it is done and done right, hire C.O. Beck.
Another customer called C.O. Beck out for maintenance issues, and they were very professional and offered some helpful information. The customer would use them again.
A third customer had a new metal roof put on a camp on an island. The process was slow to get scheduled, due to needing to find a boat for the estimate and then one for the work, but once that was figured out, they did the work on time and did it extremely well. The crew did a superb job of making sure everything was built to be leak-free for longer than the rest of the customer's life. The material samples they provided were also very useful for selecting the color. The camp was built in the early 1930s and has some complicated eave-valley interactions that required significant work to install. The customer was impressed with the engineering they did to make it not just watertight but with redundancy. The new flashing on the fieldstone chimneys should eliminate the regular leaks. They also added and replaced some gutters, which look not only beautiful but sturdy. The owner was very responsive and helpful dealing with the issues of working on an island, and everyone on the crew was a joy to have at the camp while they were working. The end result is absolutely gorgeous, and the thought of never having to re-roof again is a huge load off. The crew was meticulous in making sure to keep the worksite clean, with no sharp metal shards allowed. In addition, they installed two solar panels that the customer provided. The customer suspects that was more work than initially planned for, but they did a great job at the contracted price. Overall, the customer could not be happier with the process or the result.
