About The Computer Place, Inc.
The Computer Place, Inc. is a well-established computer repair business located in Lewiston, Maine, offering services such as computer repair, website design, data recovery, and printer repair. With over two decades of experience, they have built a strong reputation for their expertise and customer service. One customer expressed their satisfaction with the company's service, commending their technician, Jason, for his professionalism, expertise, and thorough system check on their son's gaming PC. The customer was particularly impressed by the excellent customer care provided, which made the experience stress-free and put their mind at ease. Another customer, although working for a competitor, acknowledged the professionalism and joy of working with The Computer Place. They wished them luck and praised their commitment to customer satisfaction. The Computer Place's customer service and technical skills were highly regarded, but one customer had a different experience. This customer felt that the technician performed the same task they had attempted before bringing in the computer and charged $45 for it. However, the problem reoccurred the next day. The customer ended up purchasing an external network adapter for $18 on Amazon. In summary, The Computer Place, Inc. is a reputable computer repair business in Lewiston, Maine, with over 25 years of experience. They offer a variety of services and are praised for their expertise, customer care, and professionalism. However, it is important for customers to communicate their needs effectively and ensure that the appropriate steps are taken to address their concerns.
This establishment has top notched Professionals with extended knowledge!...Not only warm and friendly but also honest!...Fast Service, Good Prices and above all, Dependable!...Repaired my Laptop in less than 24 hours and still running strong...I highly recommend!
So very pleased with the service! Brought my computer in just yesterday afternoon in hopes of retrieving photos from years ago. Got a call back before the end of day letting me know my pictures were all safe and on a flash drive ready for pickup. Probably a simple thing for them but was a HUGE thing for me. Very impressed with their customer service and support. Highly recommend The Computer Place!
Let’s talk about customer service for a moment shall we. Our photography company was in need of a custom-built computer to meet our growing needs. We paired up with The Computer Place in Lewiston hoping that they could do a little handholding during our PC building journey. We wanted to make sure that we did not spend a lot of money on an assembly that did not meet our demands in the end. I am more than pleased to share that we did not get a handholding experience with The Computer place – we instead got a full-fledged piggyback with all the care and attention that we greatly appreciated. We ran our shopping list of parts by their team and they reviewed it very quickly adding their professional opinions along the way. The arrangement was that we were going to buy the parts and then delivery it to them to build. They had all the parts in their possession for less than a day and informed us it was already ready for pickup. Their crew went above the call of duty in every way possible, including signing on remotely to insure that Windows, my graphics card and the overall system was up and running as it should be! To boot, we were also in need of a monitor right away. They helped us decide on the best monitor for our needs and then arranged to have it delivery to our house. When we were told that it would be a few days before we saw our monitor, we started to get nervous. Afterall, we photograph wedding and sports in the fall and we could not afford to be without a system for even a day. Jon arranged for us to be setup with a monitor that very night so that we would not lose momentum during our busiest season – a few days later our permanent monitor arrived. So did the entire process go smoothly? – for the most part yes, but there was some RAM compatibility issues with the motherboard I purchased. The Computer Place referenced my motherboard’s restrictions and then provided me with a recommendation for a RAM change. A change I have already ordered and will be installing in a few days. Jon, Jennifer and Jason were all so easy to work with and true professionals in every way. I strongly recommend their service and team to anyone in need of PC assistance. This crew will get you on your feet so and provide you technical support whether you are a small business or an avid gamer. We at DNA Photography are indebted to this team! This crew is picture perfect!