Leonard Heavy Rescue - 24 Hour Heavy Duty Towing

Jan 2024

UPDATE: I was able to get my receipt for insurance purposes, so I'll add another star.Although they were quick enough to respond for my jump start, the payment process seemed weird... guy just wanted me to read my card number, etc out loud as he typed the info into his phone. Seemed odd to not have the capture device.Then I told them I would need an actual invoice (as opposed to the basic Square one I got) showing the company name and type of vehicle in order to to be reimbursed by my insurance company... Two days and about four calls later and I have as yet to receive one. I sure hope I don't have to pay $100 out of pocket because I can't get a full receipt.

Mar 2023

I drove 3 hours with my kids to visit my grandparents, one who had passed. I stopped by the cemetery and thought the snow wasn't deep so I drove my suv through it. Not only did I get stuck but I got stuck stuck . After swallowing my pride I called for a tow. A very nice man named Matt showed up to save the day. He was very nice and even showed my son the ins and out of the tow(my son loved this!!). Matt got us out and went on his way after assuring we were safely back on the road. I can not thank him enough!!!

Dec 2022

My EV ran out of juice a half mile away from a charger. This was the only tow company to ever even offer me mobile charging. Nissan Leafs ? are not the best EVs out there. My car had a problem with the mobile generator charging not working (which could be due to either a built in safety feature, the battery being too low, or not having a 240 adapter).The person who responded to our call was very patient and ended up having to tow our car to a charger. I've had companies even refuse to tow my car because they're not familiar with EVs. Our responder was very knowledgeable and always on top of how to make the best decision to service the vehicle including best ways to push...read full review