Norton Troy a OD

Jan 2025

I recently brought my grandson in for an eye visit. The receptionist was rude, and most of my experiences with this office over the years are the same. The front office people are very rude. Both eye doctors at this office are nice, and this visit, the assistant was nice as well, however in the past we've also had rude experiences with the exam you get before the eye doctor. Dr. Watson seemed like she did a pretty thorough eye exam, and recommended glasses. When we picked up the glasses, more rude treatment, and they didn't even bother to fit the glasses to my grandson's face. They said he could try them on if he wanted. We'll, maybe it's news to you at the eye doctor's...read full review

Jan 2023

The eye drs are great and I am very happy with how they treat myself & my 5 year old. The optometrist we had was another story. We had a later appointment and she was very vocal about not wanting to help us get our glasses because she was leaving in 10 minutes. Told me we should come back another day. I explained I couldn't and picked a pair of glasses quickly. She then said I had an issue with my insurance and I needed to deal with it. So I called my insurance and got it straightened out. She never said anything about being on vacation but when I called the next day I was told I had to wait till she was back from vacation in 1.5 weeks to order. I had to wait for her....read full review

Mar 2020

I love the staff, and the selection is great. If you need progressives, I would recommend going somewhere else. Dr. Norton does not measure your near sight. He uses an equation using your age and your far sight prescription. This is an outdated and inaccurate method. I suffered with headaches for 2 years before finding a new Dr.