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Reviews for White Marsh Smiles Dental Office
Add your commentWhite Marsh Smiles Dental Office
5430 Campbell Blvd STE 106, White Marsh
Directions Call Website Suggest an Edit
5430 Campbell Blvd STE 106, White Marsh
Directions Call Website Suggest an Edit
They have cancelled my appointment appointments at least 5times!! They do good work, I love the dentist. . I don’t know if there are a lot of call outs or if the receptionist over books. This is not good customer service. The receptionist act like it’s no big deal, it is definitely not patient first attitude . They must realize that people work and have to request time off to make these appointments. I think they need to hire a good office manager .
This is my husbands dentist, he really likes him and has been with him for a great while! I adore all the staff except the receptionist ( K) every time there is something with her.He had a root canal done, had issues with in a week. I called the office to ask a question, K answered the phone 3 times in 2 days to let me know someone would get back to me , this NEVER HAPPENED. I called on Saturday spoke with another lovely lady . She answered my question within minutes and I felt at ease.This morning another encounter with K , I brought up the waiting 3. Days to get an answer and her reply was I’m doing the best I can I must have forgot, really every time I talk to her... read full review
Great services, Great people. Have been going to them for over 30 years. When I get a procedure done I know that it is done right. I highly recommend them. Would have given 5 stars except for the Rescheduling.