About Geek Squad
Reviews for Geek Squad
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Monday: 10AM - 8PM
Tuesday: 10AM - 8PM
Wednesday: 10AM - 8PM
Thursday: 10AM - 8PM
Friday: 10AM - 8PM
Saturday: 10AM - 8PM
Sunday: 11AM - 7PM
Geek Squad in Timonium offers exceptional customer service, as highlighted by multiple reviews. Customers appreciate the friendly and helpful staff who take the time to explain technical issues clearly, regardless of the customer's tech knowledge. One customer shared a remarkable experience with a kind technician who fixed a phone issue for free, showcasing the team's dedication to helping others. The professionalism and teamwork observed at Geek Squad further enhance the overall customer experience, making it a reliable choice for tech support and repairs.
My one and only phone crashed Sunday nite and tried apps to fix it my self. Very much stressed, I decided to try the Geek Squad in Timonium. I didn't have an appointment but a very kind young man, Alex, asked about my problem. He said, don't worry, I can fix that for you. Sure enough, after patience and persistence, he did
I was so happy and was ready to pay for his expertise but he said no charge and would not accept a tip. He made my day!!
honestly, could not have asked for any better service, and I appreciate it the way they explain it to me even though I was tech savvy. I actually really understand what they were talking about from the way they explain it to me.
I didn't have a successful experience in using the site to complete a business transaction. I finally used a different means of communication to complete the transaction. This was unsettling.