About Eyemart Express
Eyemart Express is one of the top 10 optical retailers in the country, known for its wide selection of over 2,000 frames, including designer brands and safety eyewear. They offer same-day service, with 90% of glasses made in-store the same day. Customers often find the process from exam to selecting frames very easy, and staff members like Michelle and Jonelle are praised for their kindness, helpfulness, and knowledge. Many customers have appreciated being informed of their plan allowances and the quick turnaround time, with some glasses ready in just 28 minutes. Eyemart Express also offers everyday 2-pair specials on single and progressive vision lenses, and has an online store for shopping prescription and non-prescription eyewear. Customers have shared positive experiences, highlighting the friendly staff, the efficient service, and the reasonable prices. Overall, Eyemart Express provides a great selection of eyewear with friendly staff and the convenience of same-day service.
First time customer. I already had a prescription. I did not have to wait at all. The rep was very patient and helped me find 2 great frames. She then priced out several different options for me.
I ended up buying 2 pairs of glasses, progressives, one were sunglasses. Both pairs cost less than one pair would have cost anywhere else I checked! She told me they would be ready in about an hour. In 28 minutes, both pairs were ready! A different assisted me and made adjustments. They were so pleasant and helpful. I will definitely recommend them, as well as go back myself for future needs!
Amazing experience. It was an emergency situation and Jonelle and her team got me outfitted with a new pair of progressive glasses in an hour. They were cute, too. Efficient, friendly, and super professional. I will refer many 4-eyed friends and patronize Eyemart again.
Their customer service is amazing! While waiting fory turn, even though busy with customers, Janelle friendly, stopped by me and asked how can we help. I told her my need, and quickly. She ask Taylor. If she can addresses my need. Taylor took the time to adjust my glasses multiple times until I was fully satisfied, all the time with a happy to serve huge smile.
That is outstanding customer satisfaction!