About Ulta Beauty
Reviews for Ulta Beauty
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Monday: 10AM - 8PM
Tuesday: 10AM - 8PM
Wednesday: 10AM - 8PM
Thursday: 10AM - 9PM
Friday: 10AM - 9PM
Saturday: 10AM - 9PM
Sunday: 11AM - 6PM
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offers same-day delivery
Ulta Beauty is the largest beauty retailer in the US, offering a wide range of products and services. Customers enjoy shopping over 25,000 products from 500 brands, including popular names like Tarte, Fenty, and CHANEL. The store emphasizes Conscious Beauty, providing vegan, cruelty-free, and sustainably packaged products. In addition to a vast selection of cosmetics, Ulta Beauty features a salon that provides hair, skin, makeup, and brow services. Reviewers highlight the exceptional service received from staff members like Meg at the Benefit Brow Bar and Jennifer, the Clinique specialist. Meg is praised for her attention to detail and ability to educate guests about the best products, leaving clients feeling confident and satisfied with their brows. Jennifer is noted for her helpfulness and knowledge, contributing to a pleasant shopping experience in a clean environment. Additionally, Shelley, a makeup artist at Ulta, made a bride's special day unforgettable with her patience and skill. She provided personalized assistance, ensuring the bride felt comfortable and looked beautiful for her wedding. Overall, Ulta Beauty is recognized for its talented crew and excellent service, making it a favored destination for beauty needs.
Came here on Black Friday with a one year old and it was so chaotic I grabbed the wrong shade of the Kylie skin tint (40% off) while grabbing other gifts and Steven was running around being so pleasant and helpful and helped me multiple times. Came back yesterday to exchange the shade and I saw that he was there and I went over to him and he asked if I needed help and I said yes please! He helped me color match the perfect shade and I went up to the register to pay and there was an issue since I purchased it on sale. The girl ringing me up called for a manager and that's when I realized Steven was the manager! He of course helped me out and just an overall amazing experience....read full review
WORST customer service experience ! I spent over $350.00 and had a screaming baby with me so I didnt realize that they didnt apply my points to the order. I brought my receipt two days later and asked them to do a refund and rebill - they not only made me go home to get the product, but it all had to be in the original package - the manager was pretty condesending about all of this:(
Had an appointment at the brow bar and didn’t like it for a couple of reasons. One, the appointment is booked for 30min, the person took 10min. I’ve had my brows done in the past by benefit browbar and I appreciated the time and perfection they took and was expecting the same here. Sadly the person did not fill in my brows after outlining, didn’t show me before waxing if I liked it or not. She wasn’t friendly, just small chat about her plans for the weekend . To top it off, the next day I had an allergic reaction, so who knows if the wax was old or doubled dipped. Won’t be coming back here .