About Empire Today - Baltimore, MD
Empire Today in Baltimore, MD offers a convenient way to get new flooring without visiting a store. They provide a wide selection of quality products, including carpet, hardwood, laminate, vinyl, and tile for both residential and commercial customers. The service includes the signature Shop-at-Home Convenience and Next-Day Professional Installation on in-stock items. Customers have praised the knowledge and friendliness of the sales representatives, as well as the quality of the installation work. The luxury vinyl planks and new carpet were installed quickly and efficiently, with the installers taking great care to ensure the job was done right, even in inclement weather. The overall customer service experience has been described as tremendous, with the sales team providing all the options and helping customers make the best choice based on their needs and budget. The representatives have also followed up to ensure customer satisfaction with the final result, which has been described as superb.
Drew came to my home today.
Very knowledgable. Very efficient. Very detailed. And very quick. Pleasant in his demeanor. Great asset to the Company. He is a keeper. Bob Curtis, home owner.
Matthew Niehus was my floor consultant and he was so pleasant, easy going and patient. He asked questions to make sure I understood my options and did his best to meet my budget. Most importantly I didn’t feel pressured while he worked to give me the best quote. Would definitely have him back for more flooring projects.
Eyasu Hansom was amazing — very down to earth, honest, and explained everything clearly. I really appreciated his patience and transparency throughout the process. I’m happy with the price and looking forward to having my new floors installed in two weeks!