Reviews for Royal Nails
Write a reviewHours
Monday: 10AM - 6PM
Tuesday: 10AM - 6PM
Wednesday: 10AM - 6PM
Thursday: 10AM - 6PM
Friday: 10AM - 6PM
Saturday: 10AM - 6PM
Sunday: Closed
Ratings
Google: 3.6/5 Tripadvisor: 1/5 BBB: No RatingRoyal Nails
12743 Garrett Hwy Ste E, Oakland
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The two women were extremely rude. The younger woman rushed through my daughter's pedicure. She was done in 15 and sat under the dryer for almost 45 minutes. I was watching her do my daughter's and she kept looking at me at shaking her head. I finally asked her why and she said it was because I was staring at her. I explained I was watching her do my daughter's toes and she told me that I was watching her eyes. The guy was very friendly but his pedicure was not great either. He did not file my nails so the polish is uneven and looks horrible. Their pedicures consist of trimming the nails and cuticles and painting the nails. They did not do anything else that I've had...read full review
The older couple in the salon were very nice and accommodating but the younger girl that's working there was extremely rude and short with me. In addition she did a poor job on my nails, left paint on my fingers as you can see in the picture. In addition, at the end I realized that they had used 2 different colors on my hands and toes. I had asked for them to be the same color. By that time I was so frustrated I just left . I would not recommend allowing the younger girl who works there to do your nails. She really needs a lesson in customer service.
First pic is what I showed the nail tech and he said he was able to recreate it. The second and third pics are what I walked out with. I came in for a fill, and the nail tech did not even file off my old color and left the gap between my acrylics and cuticles visible. Then, after 5 layers of gel polish, my nails were a thick and uneven mess. The heart design really tops it off, none of them are even or centered. I tried to get a refund but I wasn’t able to get one. Definitely not worth your time or money.