About Comprehensive Sleep Care Center - Bethesda, Maryland
Comprehensive Sleep Care Center (CSCC) is an accredited practice in the Washington, D.C. metropolitan area, specializing in diagnosing and treating over 80 sleep disorders, such as sleep apnea, insomnia, and narcolepsy, for both children and adults. With ten convenient locations in Virginia and Maryland, CSCC focuses entirely on sleep medicine, ensuring dedicated care for patients. Reviewers praise the excellent customer service, highlighting the attention to detail and follow-up from staff members like Christina Thomas. Ms. Deniqua G's cheerful and professional demeanor, along with her effective communication during a telemedicine appointment, also received commendation. Additionally, Myesha's supportive and caring approach has helped ease patients' nerves, particularly those starting CPAP therapy. Overall, CSCC is recognized for its caring, professional staff and commitment to patient comfort and care.
I had an excellent experience at Comprehensive Sleep Care Center. The DME technician, Ajia, provided outstanding customer service and took the time to thoroughly educate me on the AirMini. I was impressed by her kindness, knowledge, professionalism, and patience throughout the process.
Ajia made sure all of my questions were answered and explained everything in a way that was easy to understand. She treated me with genuine care and respect, which made the experience both comfortable and reassuring.
Ajia is a tremendous asset to the team and exactly the kind of person you want representing your organization. Thank you for providing such exceptional service!
My friend's doctor couldn't figure out why the filter in her Respironix was not replaceable. DME Technician Keaira came to the rescue! She discovered that the 2022 factory filter needed a screwdriver to come out, so that the new filter could snap into place. Keaira's patience and perseverance meant that my friend didn't need to replace the machine because of its non-standard part.
Ms. McNeil was very helpful and provided excellent service. What started as a bad experience with my hardware turned into one of the best customer service interaction of my year. Wow. Ms. McNeil and your front desk staff member are what I wish I could encounter at other companies I do business with throughout the year. What a pleasure encountering such wonderful staff members who do their job so well.