About CroppMetcalfe
Arundel Cooling & Heating has been serving Maryland's commercial and residential clients since 1971, providing expert electrical work, heating and cooling systems, and HVAC services in the Baltimore, Columbia, Annapolis, Ellicott City, and Bowie areas. Their technicians are known for their professionalism, courtesy, and thoroughness, quickly identifying and fixing problems. Customers praise the company for their excellent customer service and quick response, often handling repairs on the same day. The technicians are friendly, respectful, and explain issues clearly, even working in challenging conditions like pouring rain. They treat homes with care and offer discounts for veterans. Whether it’s emergency repairs or regular maintenance, the company consistently exceeds expectations and provides a personal touch. With a reputation built on trust and quality work, Arundel Cooling & Heating has earned loyal customers. Customers recommend using Arundel, noting their quick, efficient, and knowledgeable service. Technicians are described as awesome, nice, professional, thorough, and courteous. The company is celebrated for its exceptional job with installs, providing hands-on instruction, and even cleaning around outdoor units. Sales reps are available every step of the way to address questions and concerns, ensuring customers are taken care of.
I received an email reminder the day before service and another the day of service telling me the name of the technician who would arrive. Then I received a phone call telling me when the tech would arrive. My technician, Brandon, was so professional, personable and competent. A very good company, based on my experience.
We’ve been customers since 2012, going back to when they were Arundel, and they have always done a great job for us. Over the years, we’ve consistently received reliable, professional service.
Our most recent technician, Austin, was no exception. He was friendly, professional, knowledgeable, and took the time to make sure everything was done right. It’s always nice dealing with someone who takes pride in their work and genuinely cares about providing good service.
After more than a decade as customers, we continue to be very happy with CroppMetcalfe. Great service as always, and a big thank you to Austin for another 5-star experience!
These guys are awesome!!! They’ve replaced 4 of my air conditioners and did a terrific job! Not only are they highly qualified, they’re also some of the nicest people to do business with. I highly recommend them!