About Silver Spring Animal Hospital
Reviews for Silver Spring Animal Hospital
Write a reviewHours
Monday: 8AM - 7PM
Tuesday: 8AM - 6PM
Wednesday: 9AM - 12PM
Thursday: 8AM - 7PM
Friday: 8AM - 6PM
Saturday: 9AM - 12PM
Sunday: Closed
Silver Spring Animal Hospital provides exceptional veterinary care with a focus on customer satisfaction. The hospital is known for its fantastic customer service, with staff taking the time to discuss individual needs and concerns. The veterinarians, including Dr. Krishna and Dr. Benton, are highly praised for their care and attentiveness towards both pets and owners. They take a holistic approach to pet care, clearly explaining health issues and treatment options. The facility is clean and bright, and the staff is well-trained, kind, and competent. The practice is certified fear-free, which means they have training to help calm fearful dogs, making it a great choice for pets who may be anxious. Clients appreciate the thoroughness of the staff, especially during times when in-office visits are limited, as they provide detailed communication before and after appointments. However, there have been some concerns regarding the new online pharmacy setup, particularly with communication about order approvals. Overall, Silver Spring Animal Hospital is highly recommended for its thorough and caring approach to pet care.
Everyone here is so friendly, and my puppy absolutely loves this place. Their no-fear approach is incredible—she didn’t even notice the vaccines 😅 and didn’t want to leave!
I just had a really great experience with Silver Spring Animal Hospital and they'll now be my dog's primary provider. I've struggled with vet care for my 4-year old pup because she's so fearful and resistant. I found this practice through the Fear Free website, because the vets are certified fear-free, which means they've received training on how to calm down fearful dogs. They worked with me to get a good dose of calming drugs before the visit and they allowed me to stay in the room with her which was really important to me (I want to know how my dog reacts and I know my presence makes her feel better even if she was still uncomfortable). Dr. Benton and all the staff...read full review
We've been with SSAH since 2014. Dr. Krishna is wonderful and very caring with animals. They are incredibly careful during COVID (you can't go in the office for the exam) and to manage visits during this time, Dr. Krishna called me before she saw our pets to get an overview of their health, she called me after the visit and she called again after she had the blood work for one of them. This has to be taking a LOT of extra time but at no point did she rush me and answered all of my questions.