LensCrafters on Van Buren Street offers high-quality eye care and ensures customers have optimal vision. They provide a variety of premium lens solutions and a range of designer brands, including Ray-Ban and Oakley. The store accepts various vision insurance plans.
Customers consistently find the store clean and appreciate the friendly and knowledgeable staff. Recent feedback highlights the helpfulness of the associates in selecting frames and explaining vision plans and discounts. Customers mention specific praise for staff members who have gone above and beyond, including assisting with urgent contact lens needs and providing quick service.
The eye exams are thorough, with technicians explaining each step and doctors taking the time to answer questions. Customers comment on the friendly atmosphere, attentive service, and the welcoming reception. Overall, LensCrafters continues to be a reliable choice for eye care needs.
The team at the Riverdale LensCrafters are nothing short of the best. I purchased glasses from here for my daughter with a replacement plan. During a trip, her glasses broke and when we went to return them we learned that you had to bring in the broken ones to get the replacement price. Their manager Dawn, recognizing we made an honest mistake, gave us a significant discount on a replacement pair and additional insurance. They are professional, curiosity, and knowledge. I will be a repeat customer to this location!
Jul 2026
5.0★★★★★
Customer service is beyond outstanding. Went there today to fix my dad's glasses frame. I received quick and excellent assistance from Mrs Dawn. They didn't charge me anything, even though I insisted on paying. I highly recommend! And Thanks for their kindness.
Jun 2026
5.0★★★★★
Ms. Dawn the manager is truly a kind person! Her and her staff were eager to help everyone despite a rush of people coming in at once as well as multiple calls. She is extremely professional and calm under pressure! I will definitely be back!
