About LensCrafters
LensCrafters on Van Buren Street offers high-quality eye care and ensures customers have optimal vision. They provide a variety of premium lens solutions and a range of designer brands, including Ray-Ban and Oakley. The store accepts various vision insurance plans. Customers consistently find the store clean and appreciate the friendly and knowledgeable staff. Recent feedback highlights the helpfulness of the associates in selecting frames and explaining vision plans and discounts. Customers mention specific praise for staff members who have gone above and beyond, including assisting with urgent contact lens needs and providing quick service. The eye exams are thorough, with technicians explaining each step and doctors taking the time to answer questions. Customers comment on the friendly atmosphere, attentive service, and the welcoming reception. Overall, LensCrafters continues to be a reliable choice for eye care needs.
The team here is fantastic, they really care about the clients and pay extra attention to detail while measuring and preparing your prescription. Dawn is a treasure and will bend over backwards for you. Had an issues with my fsa and she was so patient while I sorted payment. LensCrafters should give her a raise! Overall the store is clean and has some very nice designer glasses.
This particular location of LensCrafters has a collection of highly driven customer service representatives who are also trained opticians. Thank you to Nelson who has been so wonderful with my difficult needs for glasses this last two years!
I had a great experience with Mary and Dylcia!! They were so helpful with finding my frames and assisting with my lens order. Great cuatomer service and wonderful to work with! Thank you!!!!